Information We Collect
We may collect various types of information from you, including:
- Personal Information: Details like your name, email address, phone number, shipping address, and payment information when you create an account, place an order, or contact us for support.
- Non-Personal Information: Data about your interaction with our website, such as browser type, device type, pages visited, etc. This helps us improve our services and enhance user experience.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information for various purposes, such as:
- Order Fulfillment: To process orders and handle delivery, returns, and refunds.
- Customer Service: To provide support and improve user experiences.
- Marketing and Promotions: With your consent, we may send you promotional emails or offers. You can opt out of marketing communications at any time.
- Website Improvement: To analyze trends, track user activities, and improve the functionality and performance of our website.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
Your personal information may be shared with:
- Service Providers: Third-party vendors, such as payment processors, shipping providers, and IT services, to assist in fulfilling your orders and running our business.
- Legal Authorities: We may disclose your information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have certain rights regarding the personal information we hold about you:
- Access: You can request access to the personal information we have about you.
- Correction: You can request that we update or correct your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (such as retaining information for legal compliance).
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
Cookies and Tracking Technologies
We use cookies and similar technologies to track your activity on our website. Cookies help us improve your experience, remember your preferences, and provide personalized content.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
Children's Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data.
International Data Transfers
If you are located outside India, please be aware that your personal information may be transferred to, stored, and processed in India or other jurisdictions. By using our website, you consent to the transfer of your information to our facilities and third parties with whom we share it, as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this policy from time to time. Please review it periodically for changes.